Getting Started with Sakari

Discover everything you need to know to start your journey with Sakari. Sakari is a business text messaging service that makes it easy to send SMS reminders, alerts, appointment confirmations, and marketing campaigns at scale. Whether you're setting up your first number or onboarding your team, this section walks you through everything you need to get up and running quickly.

  • The Sakari Platform

    Welcome to Sakari.io Sakari is built for teams to send and receive SMS with thousands of contacts and allows you to manage SMS campaigns from your computer or ...

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  • Sakari Free Trial

    Sakari's free trial allows you to create an account and try the platform at no cost.  Send messages, connect integrations, configure users, update contacts, an...

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  • Create Sakari Profile and Account

    To create a Sakari account, please follow the below steps. Enter your email Go to https://sakari.io/signup Enter your email and click Submit Complete Prof...

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  • Adding more users to Sakari

    All Sakari accounts allow unlimited users to be added, for no additional cost.Notifications, access, and timely, efficient support require a matching user in o...

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  • Default Country

    The Default Country of a Sakari account is:used to parse numbers missing country codes from contact imports and 3rd party integrations.used to calculate the es...

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  • Sakari Pricing

    How Sakari Pricing WorksSakari prices each message based on three factors: Segment count – how many message segments your text contains. Receiving country – wh...

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  • How do I send a message?

    In the Inbox view: Click New message in the top right corner of the screen Search or paste the destination (contact's) name or number in the "To:" field Type ...

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  • How are credits used?

    Your messaging credit balance is decremented for usage-related items.The credit balance is decremented at your plan rate for each segment sent or received, as ...

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  • Check the segment count of a message (Sakari SMS Length Calculator)

    Sakari offers a free web-based calculator to help you check the length of your message before sending it. Predictably, it's called the SMS Length Calculator, a...

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  • Can I message multiple countries on one plan?

    Yes!  You can mix/match messaging across multiple countries with a single Sakari messaging plan. Your messaging plan will have an associated per-segment rate f...

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  • Can I use a pre-paid card?

    No.  Due to the heightened security risk, we do not accept payments from prepaid credit and debit cards.

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  • Can I change my plan at any time?

    Yes!  You can upgrade or downgrade your plan at any time.  Your per-segment rate is based on the selected plan as shown in your Sakari dashboard.See also:[FAQ]...

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  • How do I know if someone has replied?

    All inbound messages are displayed in the Inbox in Sakari.  Additionally, you can configure Sakari to notify you of inbound messages by email, by SMS, and via ...

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  • How does Sakari pricing work?

    Pricing plan options Sakari offers variable pricing plans starting at $25 USD per month.  All plans include a corresponding amount of usage credit. All messagi...

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  • Whitelist Email with Blocked Domain

    By default, all free email domains (Gmail, Hotmail, Yahoo, etc.) are blocked from creating a free trial account.   In order to use your free email domain, your...

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  • Supported outbound number types

    All messages in Sakari are sent from one number to another, the same as between mobile handsets.  This article lists the outbound number types supported for se...

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  • Which countries can I send to?

    You can send messages to virtually every country from Sakari.  This may require using a combination of domestic long-code numbers, Alphanumeric Sender IDs and ...

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  • Can I choose the number (Sender) to send from?

    Yes. All paid subscriptions include one free dedicated Sender, but you are not obligated to use a number provided by Sakari.Customers can add other Senders to ...

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  • How do I add and manage contacts?

    Adding contacts Unlimited contacts can be added to Sakari for no additional cost. Your contacts will automatically sync to Sakari when you connect your Sakari ...

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  • Configure a user in Sakari

    Enable Sakari messaging for Users by configuring their log-in profile in Sakari. A user's log-in profile must be added to the appropriate Sakari Group to view...

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  • Managing multiple users and numbers in Sakari (Groups)

    Sakari Groups enable users to select a specific (Sender) from which to send a message and view responses to messages sent from that number.Using Groups is esse...

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  • What is My First Group?

    All accounts are created with a default group named My First Group, which contains: The profile of the User that created the account The number provided* by S...

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