Getting Started
Start here to learn everything you need to know about your new Sakari account!
Getting Started with Sakari
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The Sakari Platform
Welcome to Sakari.io Sakari is built for teams to send and receive SMS with thousands of contacts and allows you to manage SMS campaigns from your computer or ...
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Sakari Free Trial
Sakari's free trial allows you to create an account and try the platform at no cost. Send messages, connect integrations, configure users, update contacts, an...
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Create Sakari Profile and Account
To create a Sakari account, please follow the below steps. Enter your email Go to https://sakari.io/signup Enter your email and click Submit Complete Prof...
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Adding more users to Sakari
All Sakari accounts allow unlimited users to be added, for no additional cost.Notifications, access, and timely, efficient support require a matching user in o...
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Default Country
The Default Country of a Sakari account is:used to parse numbers missing country codes from contact imports and 3rd party integrations.used to calculate the es...
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Sakari Pricing
How Sakari Pricing WorksSakari prices each message based on three factors: Segment count – how many message segments your text contains. Receiving country – wh...
FAQ
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What are text message segments?
All phone carriers measure text message length in character batches called segments. All Sakari accounts are billed based on messaging segments sent and recei...
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What if something goes wrong?
How will I know?The status of every message in each Inbox view in Sakari is clearly displayed. A red warning triangle indicates messages that have failed to s...
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Troubleshooting Sakari issues
We all suffer from glitches from time to time! Please follow these troubleshooting steps to resolve many system errors and avoid needing to contact Support.1....
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Troubleshooting message delivery (no error)
If an SMS marked 'Sent' or 'Delivered' in Sakari fails to reach the handset, there may be an issue with the outbound number, the receiving number, or the messa...
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Troubleshooting message errors
Follow the steps below to troubleshoot message errors.Messages can error for a variety of reasons, including (but not limited to): Message filtering by a downs...
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Can I change the number included with my Free Trial (US/CA/GB)
The free number included with your account cannot be changed while the account is in Trial status.Once you upgrade to a Paid plan, you can remove the included ...