Setup And Configuration

Guides for Setting Up and Configuring Sakari

Senders

  • Adding a Sender? Create a Group!

    Create a corresponding Group in Sakari for each Sender (outbound number, Alphanumeric Sender ID or short-code) you add to your account.Groups allow account Adm...

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  • Senders: Compliance status

    The Compliance status column indicates the status of the registration application for the specified Sender and is only relevant to specific number types.      ...

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  • Add Sender > Import Number

    'Importing' is a Sakari term that means adding an outbound number as a Sender via a number provider integration (e.g., Twilio, Aircall).The provider's integrat...

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  • Add Sender > Buy Number

    Navigate to your Senders pageClick Add Sender in the top right corner of your screenSelect Buy NumberLocal (US and Canada)A Local US & CA Number can be purchas...

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  • Set up a test group using a List

    Variability in mobile phone manufacturers, number providers, carriers, and networks used to deliver SMS messages is always a factor in deliverability.  Deliver...

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  • Remove a Sender

    Navigate to the Senders section in the Sakari Hub.Click the trashcan icon to the right of the Sender to remove it from your account.NotesRemoving a Sender auto...

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Account Settings

  • Webhooks

    Create new Sakari webhooks in the Webhooks tab of Account Settings.Click the Create Webhook buttonSelect your preferred webhook triggering criteriaSelect your ...

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  • Account Settings Overview

    To access your Account Settings, look for the Settings icon the bottom left of your screen. A pop-up will appear, and you can click into "Account Settings" In...

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  • General

    General You can edit your Account name, Legal Business Name, and Default Country of your account in the General tab

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  • Reporting

    OverviewDownload summary and detailed message reports of your Sakari account activity from Settings > Account Settings > ReportingReports include all messages ...

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  • Support Info

    Overview Note Your Sakari account Support Info is included automatically in the response to a HELP message sent to a number on your account.  Please see this a...

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  • Advanced Settings

    Validate Phone Numbers Text messages sent to landline phone numbers will result in an error but are still considered billable messages. To help reduce these u...

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Groups

  • Groups Overview

    Overview Groups in Sakari enable you to attribute a Sender to account Users.  You can use them to choose which Users can use which Senders, or associate all Us...

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  • Create and manage Groups

    OverviewUse Groups to manage Sakari account Users' access to messages. Each Group creates an Inbox The Inbox contains outbound and inbound messages that use th...

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  • Manage your Default Phone Number Group

    OverviewWhen no specific Group is defined when configuring the message, messages will be sent from the Sender in the Default Group.  These messages can be view...

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Tools

  • QR Code Generator

    Overview Our platform is designed to empower users to create and utilize QR Codes effortlessly. This tool not only enhances customer communication but also pro...

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  • Link Tracking

    Overview Shortened URLs can be used to decrease the character count in messaging and provide a branded experience. Please note: Sending links is not available...

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Profile Settings

  • Profile Settings

    Where details of an individual User's login profile are stored and edited.  Only the logged-in user can access these settings; other Users' login profiles cann...

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  • Reset Your Password

    Your Sakari password can be reset during the Sakari login process, as well as within your account.  Reset Password at Login Page To reset your Sakari password...

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  • Set up notifications of inbound messages (email, SMS, desktop)

    OverviewThere are various options for getting notified when a new text message has been received; this article focuses on the three notification options genera...

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  • Enable Chrome Desktop Notifications

    Overview When a new SMS is received in Sakari, you can receive a notification on your desktop. Setup 1. Enable or disable web push notifications in Chrome for ...

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  • Enable Third-Party Cookies in Chrome

    Overview Sakari uses third-party cookies during your account login process to authenticate your account.  Cookies are files created by websites you visit. They...

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