Profile Troubleshooting

  • I haven't received the password re-set email

    The email will not be sent if you have configured your profile to use the SSO (single-sign-on credentials) of a Google account.  If you created your account wi...

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  • How do I change the email on a user log-in profile?

    To change the email address for an existing user, create a new user profile in Sakari with the new email.[Administrator] Add new user email to Sakari[User] Log...

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  • Having trouble logging in?

    If you're having trouble logging into your account, please make sure you're using the same login method you originally used to sign up—either email and passwor...

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