Advanced Settings

Validate Phone Numbers

Text messages sent to a landline phone number will error, but these are still chargeable messages.

Sakari offers an additional service to validate all phone numbers as mobile prior to attempting to send a text message.  By confirming a phone number as being a mobile number, you will save money not attempting to send text messages to landline phone numbers.

The cost for each number validation is $0.01 USD

To turn on phone number validation:

  • Go to Settings > Account Settings
  • Select the Advanced tab
  • Toggle the Validate Phone Numbers selection on

Screenshot 2023-09-27 at 1.44.29 PM.png

Universal MMS


MMS messaging is currently only supported in the United States and Canada.  To send MMS to other countries, please check out Universal MMS.

With Sakari's Universal MMS feature, you can send MMS messages internationally via a unique link instead of an actual attachment. This is beneficial if your country and/or provider does not support MMS.

To enable Universal MMS:

  • Go to Settings > Account Settings
  • Select the Advanced tab
  • Toggle the Universal MMS selection on

Screenshot 2023-09-27 at 1.43.33 PM.png

Custom Domain


Sakari offers the ability to create Shortened URLs however, to add personalization you can use your own custom domain instead of the short domains Sakari provides  

Please note that you cannot use your primary website domain.

1) Obtain a custom domain through a domain provider (GoDaddy, Namecheap, Bluehost, etc.)

2) Depending on whether you'd like to use a root domain or subdomain, You’ll need to add a few records to your domain settings, usually under DNS settings. 

  • Root domain: The main URL of your website (for example- an alternate version of your primary website domain. 
  • Subdomain: Lower level of the domain's hierarchy; added in front of the root domain and separated with a period (example-

3) The records you’ll be adding would either be A records or CNAME records. Both records map a domain to a desired server. 

  • A record: link a domain to an IP address [ROOT DOMAINS ONLY]
  • CNAME record: link a domain to another domain name

The A records should always be used for root domains while subdomains have the option of either using CNAME or A records.


For root domains (such as you’ll need to add a few A records to your settings:

Screenshot 2023-08-09 at 4.34.55 PM.png

For subdomains (such as, depending on your provider you can use either the A records with the desired subdomain name or you can add a CNAME record:

Screenshot 2024-01-05 at 10.41.00 AM.png

4) The name/hostname will depend on what domain/subdomain you’d like to use.

Domain providers can vary on how you add these records to your domain’s DNS settings. The following articles are guides on how to do so for a few of them. Check with your domain provider that you are adding those records correctly.  

5) Once your domain is set up, navigate to the account settings and find the advanced tab where you can input your Custom Domain and hit 'Setup'. 

Screenshot 2023-08-09 at 4.32.26 PM.png

6) From there, you’ll be prompted to Verify your domain.  By verifying your domain, we know that you’ve added the correct records to your domain settings, proving ownership.

*You won’t be able to use your domain until it has been verified.

Screenshot 2023-08-09 at 4.59.52 PM.png

8) There is a chance you’ll encounter the following error 'Verification Failed'. In this case, make sure that you’ve added the correct records to your domain’s DNS settings and wait a while before trying again. Occasionally it takes some time for DNS settings to update.


Once verified, you can use your custom domain when creating your own links.

Check out the following article for more information about how to Use a Shortened URL.

Contact Tracking

Contact tracking lets you download a report of contacts who have clicked your URLs.

To enable Contact tracking: 

  • Go to Settings > Account Settings
  • Select the Advanced tab
  • Switch the Contact Tracking toggle on

Screenshot 2023-09-27 at 1.53.35 PM.png

Was this article helpful?
0 out of 0 found this helpful