Inbox
Articles
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Unread messages
OverviewAn Unread message is an inbound message in a Conversation that has not been opened since the message was received.Unread messages in the Inbox are iden...
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Inbox
Access the Sakari Inbox view to see your outbound and inbound messages with contacts. Access the Inbox To access the Inbox, select Inbox in the left navigatio...
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What is an SMS Conversation?
An SMS Conversation is the thread of outbound and inbound SMS messages exchanged between a specific Sender (outbound number) in Sakari and a particular Contact...
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Inbox: Conversations list
Displays the SMS Conversations in an Inbox.Using the Conversations listUse the topmost dropdown to select an Inbox. Select All Groups to see all outbound and i...
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Inbox: Messages panel
Displays the messages in a Conversation. Select a Conversation from the Conversations panel to view its messages. The Messages panel consists of three sectio...
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Message status in the Messages panel
All SMS messages must be validated by a sequence of number providers, networks, and carriers to reach their destination. The “Sent” and “Delivered” message st...
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Find messages in the Inbox
Select the InboxSelect the Group from the dropdown that contains the outbound number for the message. Search for the ContactSearch for the Contact whose Conver...
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Personalize your message with contact attributes
Overview Add contact attributes using tokens to easily customize your message. Send a message with a Contact attribute In the left navigation, select Inbox ...
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Create and use SMS message templates
Message templates allow you to quickly load saved messages for reuse in 1-to-1 messaging or campaigns. SMS templates created in Sakari are for use within the...
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Send a message at a specific time
Schedule messagesAfter creating your message, click the clock icon. Select from the pre-populated times or click Custom Time. Your message will be sent at th...
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Sakari URL Shortener
Note Sakari recommends avoiding using all free URL shorteners when sending your messages. Sakari currently has a free shortened URL domain available. However...
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Using the AI Assistant
Feel stumped on what to say? 😊 A new Sakari artificial intelligence (AI) assistant has been added to help you draft your messages. Using the assistant you ca...
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Archive a Conversation
Archiving a Conversation stops it from being visible in the Inbox. The Conversation is not deleted The contact will not know that the Conversation has been ar...
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Block a contact via the Inbox
Overview A contact can be manually blocked from all outbound text messages with the contact inbox or within the contact card. Please note, blocking a contact...