Plans and Billing
Plans, Billing, Subscriptions, Pricing, and Invoices
Troubleshooting (Plans & Billing)
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I need to change the details on a past invoice
Invoices cannot be changed once they've been created. Invoice details can be updated for future invoices by updating your Business information here: https://hu...
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I've lost account access and need a copy invoice
Only an account Administrator or the Billing contact (if different) can request a copy invoice.Request invoices from closed accounts from Sakari Support by ope...
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What does a negative messaging credit balance on my account mean?
Received message charges accumulate as a negative balance on your account after the balance reaches $0.What should I do?Add credit to the account. Negative ba...
General
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I want to pause my subscription payments
We don't have a "pause" option today, as there are ongoing running costs of keeping data in sync. All active accounts must have an active subscription.
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Tax-Exempt Status
If you are a tax-exempt company and have not yet upgraded your account, you can create a profile in our payment processor by initiating the checkout flow (ente...
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Manage payment methods
Overview All paid Sakari accounts must have at least one payment card. You can have multiple payment cards in Sakari. We will use your default payment card ...
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Credit Balance
Your credit balance is what Sakari usage costs (sent & received messages, phone number validation, call forwarding, etc) are deducted from.
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Update your Billing Email Address
OverviewYour billing email address is used to send a copy of each invoice. To add or update a billing email: In the left navigation select Settings > Plans & ...
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How do I add messaging credit?
Increase your planIf you regularly run out of credits in the month, we recommend increasing your commitment to take advantage of better rates. You will get th...
Change Your Plan
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Upgrade to a paid account
Create a subscription In the left navigation, select Settings > Plans & Billing Select the Change Your Plan tab Use the slider to precisely adjust your est...
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Change your plan
Plan management is self-serviced in the Sakari Dashboard. In the left navigation, select Settings > Plans & Billing Select the Change Your Plan tab Updated ...
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Close Account
OverviewThis article includes steps and information about cancelling or closing your account.Sakari is committed to helping with all aspects of using Sakari, a...