Troubleshooting (Plans & Billing)
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I need to change the details on a past invoice
Invoices cannot be changed once they've been created. Invoice details can be updated for future invoices by updating your Business information here: https://hu...
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I've lost account access and need a copy invoice
Only an account Administrator or the Billing contact (if different) can request a copy invoice.Request invoices from closed accounts from Sakari Support by ope...
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What does a negative messaging credit balance on my account mean?
Received message charges accumulate as a negative balance on your account after the balance reaches $0.What should I do?Add credit to the account. Negative ba...