When a text message is sent in Sakari, it moves through a series of messages status states. The most common Sakari message status types and error codes are included below.
Message Status Types
There are main message status types in Sakari:
- Sent - the message has been sent to the carrier
- Delivered - the carrier has confirmed delivery to the mobile phone handset (not all carriers provide this detail)
- Received - this is an inbound (reply) to your message
- Queued - the message has been sent to the carrier and we are pending an acknowledgement that it has been delivered to the contacts handset.
- Validated - the message has been approved to send in Sakari and is pending delivery to the carrier
- Error - the message has failed. You can view a list of the most common error codes below.
- Invalid - your contact has invalid information (e.g. an invalid phone number)
Message Error Codes
Some of the most common error codes are:
| ACCT-006 | Insufficient credit available |
| INT-002 | Provider is not enabled for destination country |
| MSG-001 | Unable to find an available phone number |
| MSG-006 | Unknown provider error |
| MSG-007 | Message is too long |
| MSG-008 | Message marked as SPAM by carrier |
| MSG-009 | Message prohibited by carrier |
| MSG-018 | Message could not be routed to destination |
| MSG-019 | Undelivered - handset was unreachable, the number was a landline, or the carrier blocked the content |
| MSG-020 | Number is a landline and can not accept messages |
| MSG-023 | Message was rejected by carrier |
| MSG-024 | Message appears to be a duplicate |
| MSG-025 | Unknown provider error |
| MSG-026 | The message timed out |
| MSG-028 | Message delivery has been throttled. Message will be retried shortly |
| MSG-029 | Phone number has exceeded daily limits on message throughput |
| MSG-033 | Carrier service failure |
| MSG-036 | Messaging to/from a toll free number is blocked |
| MSG-037 | The sent-to phone number is not associated with a carrier |
| MSG-043 | Free URL shorteners are blocked in the United States and Canada |
| MSG-047 | Carrier does not support SMS |
| CONT-001 | Invalid mobile number |
| CONT-010 | Contact has requested no further communication |
| CONT-012 | Destination number not reachable |
| CONT-014 | Number is not capable of receiving SMS |
| PN-001 | Phone number does not support destination country |
| REG-001 | Brand is not associated with this account. Please register with 10DLC. |
| REG-002 | Messaging to US numbers is prohibited without 10DLC registration. Please contact help@sakari.io to start your submission |
| REG-003 | Messaging to US numbers will be prohibited without 10DLC registration from June 1st, 2022. Please contact help@sakari.io to start your submission |
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