Overview

You can self-manage your Tax Information in Sakari's Plans and Billing section under the General tab

• In the left navigation select Settings > Plans & Billing
• Select the General tab

Make sure you have entered a valid Billing Address:

• Tax Type options will populate based on the Billing Address entered
  • This field may be hidden until a valid Billing Address is entered
• You can then input your Tax ID
  • Please make sure you are entering this in the correct format; Sakari will provide a preview format based on the selected Tax Type

Australia / GST FAQ

What exemptions are available and how does a customer notify Sakari?

Customers who provide a ABN will not be charged GST by Sakari. Due to the structure of the GST system, no other exemptions are available.

How do I enter my business sold to address and ABN?

Your Tax information can be self-managed in Sakari under Plans and Billing:

Select Tax Type

Enter Tax ID

Are there any GST obligations for me as a customer?

If you have provided a valid ABN no GST will be charged to you.  However, you may have a requirement to report the purchase of services through your GST return via the reverse charge mechanism.

What if I have a ABN and forget to enter it?

Your ABN number can be updated at any time. If entered before the next invoice, Sakari will not charge GST on the next invoice or future invoices issued to you.  If no ABN number is entered at the time the next invoice is issued, GST will be charged until a valid ABN number is entered.

If a valid ABN number is entered and GST has previously been charged on the invoices issued to you, then upon request by you, Sakari may refund for any GST included on invoices issued in the thirty days prior to a valid ABN number being provided.  However, GST will not be refunded on any invoices issued outside of this thirty-day period.

If I have entered my ABN number will Sakari issue me an invoice?

Yes. Sakari will issue an invoice for all supplies made to business customers.

UK / VAT FAQ

Does Sakari have a UK VAT ID number?

Historically, Sakari reported VAT on supplies to non-business customers (B2C supplies) in the UK via an EU simplification known as the Mini One Stop Shop (MOSS).  This simplification meant that Sakari did not have a direct VAT registration in the UK.

Effective from January 1st, 2021, it is not possible for Sakari to use the MOSS return to report VAT on B2C supplies.

As such, Sakari is registered with the HM Revenue & Customs (HMRC) and the VAT number will be effective from January 1st, 2021.  The Sakari UK VAT number is: 372726286

The UK VAT collected on B2C supplies will be paid by Sakari to HMRC.

Which VAT rate applies, the one where the customer is located, or the one where Sakari’s VAT ID is located?

Sakari will charge the VAT rate applicable based on where the customer is located.  This is based on the ‘Sold To’ address location, which is subject to cross-referencing against other information.

What exemptions are available and how does a customer notify Sakari?

Customers who provide a valid VAT number will not be charged VAT by Sakari. Due to the structure of the VAT system, no other exemptions are available.

How do I enter my business sold to address and VAT ID?

Your Tax information can be self-managed in Sakari under Plans and Billing:

Select Tax Type

Enter Tax ID

Are there any VAT obligations for me as a customer?

If you have provided a valid VAT number no VAT will be charged to you.  However, you may have a requirement to report the purchase of services through your VAT return via the reverse charge mechanism.

What if I have a VAT ID and forget to enter it?

Your VAT number can be updated at any time. If entered before the next invoice, Sakari will not charge VAT on the next invoice or future invoices issued to you.  If no VAT number is entered at the time the next invoice is issued, VAT will be charged until a valid VAT number is entered.

If I have entered my VAT number will Sakari issue me an invoice?

Yes. Sakari will issue an invoice for all supplies made to business customers.

EU / VAT FAQ

Does Sakari have a VAT ID number?

Sakari does not have a VAT registration in each individual EU Member State.  Instead, Sakari is registered for VAT through the non-Union Mini One Stop Shop (‘MOSS’) in the EU.

The non-Union MOSS scheme is a simplification available for taxable persons that are not established in the EU, to collect and remit VAT on supplies of telecommunications and/or electronically supplied services made to non-business customers in EU Member States.

The MOSS scheme allows suppliers of telecommunications and/or electronically supplied services to non-business customers to avoid registering individually in each EU Member State.

Sakari has selected its country of identification for MOSS purposes as Ireland.

Which VAT rate applies, the one where the customer is located, or the one where Sakari’s VAT ID is located?

Sakari will charge the VAT rate applicable based on where the customer is located.  This is based on the ‘Sold To’ address location, which is subject to cross-referencing against other information.

What exemptions are available and how does a customer notify Sakari?

Customers who provide a valid VAT number will not be charged VAT by Sakari. Due to the structure of the VAT system, no other exemptions are available.

How do I enter my business sold to address and VAT ID?

Your Tax information can be self-managed in Sakari under Plans and Billing:

Select Tax Type

Enter Tax ID

Do I need to have Sakari’s VAT ID?

No, Sakari is registered for VAT through the non-Union MOSS scheme and as such does not have an individual VAT registration in each EU Member State.

Are there any VAT obligations for me as a customer?

If you have provided a valid VAT number no VAT will be charged to you.  However, you may have a requirement to report the purchase of services through your VAT return via the reverse charge mechanism.

What if I have a VAT ID and forget to enter it?

Your VAT number can be updated at any time. If entered before the next invoice, Sakari will not charge VAT on the next invoice or future invoices issued to you.  If no VAT number is entered at the time the next invoice is issued, VAT will be charged until a valid VAT number is entered.

If I have entered my VAT number will Sakari issue me an invoice?

Yes. Sakari will issue an invoice for all supplies made to business customers.