10DLC
Guides on registering for the United States local phone number carrier registration (10DLC).
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10DLC FAQ
What is 10DLC? 10DLC registration is a regulatory requirement by the Mobile Network Operators (MNOs, or Carriers) for all outbound messaging from local area co...
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10DLC Registration Guide (US Messaging)
Requirements Before submitting your application, make sure you meet all the following compliance requirements. As of Nov 6, 2024, carriers have been additiona...
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Brand Registration for 10DLC
Brand Registration lets the carriers know who is sending the messages, from the perspective of the recipient. When registering, your brand will go through an i...
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Campaign (10DLC) - Use Case Selection
A "Campaign" refers to the specific use case of your messaging and defines the type of content you will be sending. For instance, if you use SMS for marketing ...
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10DLC Campaign Description
Your description must be able to tell the intended purpose of the overall messages and should answer the following questions: Who you are Who do you want to r...
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Call-to-Action (CTA) Message Flow (opt-in method)
Your Call-to-Action (CTA) is the opt-in flow that end-users go through in order to provide consent to receiving messages. Types of Consent There are a number...
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Privacy Policy (SMS)
The information in this article does not constitute legal advice. Every company has different policies, business needs, and compliance risks. We recommend seek...
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Terms of Service (Requirements for 10DLC Submissions)
The CTIA requires your Terms of Service must include an SMS disclosure. This can be included in your current Terms of Service (Terms and Conditions, Terms of U...
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Campaign Options
Campaign options are content attributes of your campaign. You must ensure these are accurate and match your campaign description and website when setting up yo...
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Sample Messages
You must provide messages that are unique and examples of content so the reviewers can tell what the interaction may look like. Tips Sample messages should ...
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SMS Prohibited Content (US/CA)
SMS Prohibited Content The following message categories are prohibited for SMS and MMS: High-risk financial services Third-party lead generation Debt collecti...
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What is The Campaign Registry (TCR)?
U.S. Mobile Network Operators (MNOs) are moving away from unsanctioned long codes and have introduced 10DLC as a sanctioned A2P messaging service. To establish...