Regulatory (Guidelines and Registration)

Regulatory and Registration requirements by country

10DLC Registration

  • 10DLC FAQ

    What is 10DLC?10DLC registration is a regulatory requirement by the Mobile Network Operators (MNOs, or Carriers) for all outbound A2P messaging from local area...

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  • 10DLC Registration Guide (US Messaging)

    Requirements 10DLC approval requires a compliant SMS program.  For most businesses, this involves updates to your opt-in flow and website. Before registering a...

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  • Platform Free Trial (US Trial accounts) FAQ

    This article is only applicable to customers sending messages exclusively into the US, using a US/Canada outbound number provided by Sakari with a free Trial a...

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  • Selecting 10DLC Use Case(s)

    10DLC Use Cases are categories of SMS messages defined by the US SMS carriers. Use Cases are defined by your sample messages - refer to the examples below to g...

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  • SMS Opt-in (Call to Action)

    Your Call-to-Action (CTA) is the opt-in flow that end-users go through in order to provide consent to receiving messages.  Types of Opt-in ConsentThere are fou...

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  • Privacy Policy (SMS)

    The information in this article does not constitute legal advice. Every company has different policies, business needs, and compliance risks. We recommend seek...

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See all 11 articles

United States (US) and Canada (CA)

  • Toll-Free (US and CA) Verification Overview

    Note: The expected review time for Toll Free verification around 1-5 business days. Important: Beginning Jan 31, 2024, the industry’s Toll-Free aggregator w...

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  • Including the opt-out suffix ("Reply HELP for help, STOP to cancel...", etc.)

    Is it automatically included?Free Trial accountsThe suffix "Msg&data rates may apply. Reply HELP for help, STOP to cancel" is added to all messages sent from S...

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  • Texas - New Business and Commerce Code Updates for SMS

    New Texas Laws Affecting Marketing Text MessagesDisclaimer: This article is for educational and informational purposes only and should not be considered legal ...

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  • US and Canada Messaging Campaign Best Practices

    10DLC and Toll-Free Campaigns have become popular communication channels for businesses of all sizes. However, to ensure that campaigns are successful and comp...

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  • US and Canadian Toll-Free Phone Number Verification Guide

    Toll Free verification is the regulatory process where you submit your business information and use case for review and approval prior to sending traffic via ...

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  • United States (US) A2P SMS

    Available Phone Number Types Local phone number Sakari provided or text-enabled existing Landline/VoIP Inbound calls can be forwarded to a number of your choi...

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See all 7 articles