- Log in to Sakari
- Create a Group (see Create and manage Groups)
- Add the relevant Sender to the Group
- Add the relevant HubSpot user's Sakari User profile to the Group
- Add your (the Sakari Administrator) User profile to the Group
- Add a Tag to the Group*
*If using a HubSpot token in the Custom Send From field in the Send SMS action in a workflow, the Tag must correspond exactly with the output of the HubSpot token used, or this Group will not be referenceable by Sakari when running the workflow.
For example:
Token: Contact Owner Full Name -----> Tag required: full name of Contact Owner as it appears in HubSpot
For more information, please refer to When to use "Custom" Send From Type (HubSpot Workflow Send SMS Action)
Notes
- The HubSpot user's Sakari profile email must match the email they use to log in to HubSpot
- Only the HubSpot user added to the Group can send 1:1 messages from the HubSpot contact via (the number attached to) the Group via the Sakari SMS widget
- Only the HubSpot user added to the Group can see all messages sent to a HubSpot contact via (the number attached to) the Group in the Sakari SMS widget
- All HubSpot users can see sent and received SMS messages on the Contact's activity timeline (if configured), regardless of this setup in Sakari