Viewing Inbox Conversations


Overview

Sent and received messages on your account can be viewed in the Inbox. 

Your inbox will be filtered by the group selected in the dropdown menu at the top of your screen.  Please note that users must be included in a group to access that group's messages in the Inbox. 

Accessing the Inbox

  • To access the Inbox, select Inbox in the left navigation panel.
  • Below, the inbox is highlighted in the non-expanded and expanded view

Screenshot 2023-10-10 at 6.29.35 PM.png Screenshot 2023-10-10 at 6.30.02 PM.png

 

Viewing Conversations

Your inbox conversations are filtered by group.  In order to view a conversation, the signed in user must be configured as part of the specified group.

  • Click the Group dropdown selector at the top of the screen
  • Select your desired group to view your conversations

Screen_Shot_2023-05-19_at_3.49.12_PM.png

 

Filtering

In the Sakari conversations inbox, you can further filter for the inbox to show only unread messages.  This allows you to easily see only the messages that need a reply. 

  • In the left navigation select Inbox
  • Click the inbox menu
  • Toggle on the filter Unread setting

 

inbox-unread.png

 

 

Was this article helpful?
0 out of 0 found this helpful