Overview
Note
Your Sakari account Support Info is included automatically in the response to a HELP message sent to a number on your account. Please see this article for more information: Sakari Support for Opt-Out Keywords
The following actions are supported only after valid Support Info has been saved to the account in this section:
- Refreshing API credentials
- Saving changes to billing information
- Changing the account name
To update the Support Info on your account:
- Go to Settings > Account Settings
- Select the Support Info tab
- Business Name - your business name
- Email - a support email address which can be used for your contacts to communicate with your business
- Address - the physical address of your business
- Website - your business website
- Phone - this should be a support number that your contacts can use to contact you