FAQ
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Message status definitions
All text messages in Sakari pass through this sequence of statuses. Not all will be displayed for each message. New - the message is newly created and waitin...
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How to send a message using the API
The Sakari API can be used to send SMS messages from your account programatically. See our API page for more details: API and Webhooks.The relevant API call i...
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Can I send from my personal cell phone number?
Unfortunately, no. Sakari is not able to send from your existing personal cell phone or mobile phone numbers. In (almost) all countries we can provide a new ...
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Can I use shortened URLs in my text messages?
Overview You can send text messages with full domains as well as shortened domains, although full domains are preferred by carriers.URL shorteners may be used ...
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How do I know if my message has been read?
Unlike email, it is not possible to track whether an SMS has been opened and read. A Sent and/or Delivered message status can be utilized to calculate your me...
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Can I use Sakari to receive security codes / 2FA codes / One Time Passwords (OTP)?
2FA and OTP messages (typically 4 or 6-digit codes) are often filtered upstream by the carriers/providers before reaching Sakari.Due to the sensitive nature of...
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Can I use shortened URLs in my text messages?
We recommend keeping your messages as short as possible, and URL shorteners may be used to deliver custom links. However, please avoid using public and shared...
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Why are some of my messages blocked?
Overview Unwanted messaging is a problem in the messaging industry, leading to complaints, fines, or complete carrier disconnection of service. Depending on th...
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Text Message Encoding
Overview Message encoding is how your text message is sent to the mobile phone carriers. The type of encoding used influences how many characters can be used ...
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Does Sakari support emojis in messages?
Yes! 😀 Sakari supports sending emojis 🎉 Please note that emojis will convert your message to a Unicode encoding type. Pro Tip Use the Sakari SMS length calcu...
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QR Code Opt-in Template
Brand Opt-in [Insert QR Code Here] Text START to +1(###) ###-#### By texting START to +1 (###) ###-####, you are authorizing Brand to send USE CASE...
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Can I Connect my Ring Central Phone Number for Texting?
In the United States and Canada Sakari can text-enable your existing Ring Central phone number. Without impacting your voice capabilities, all text messages c...