Variability in mobile phone manufacturers, number providers, carriers, and networks used to deliver SMS messages is always a factor in deliverability. Deliverability to one number does not accurately reflect overall deliverability.
Support quicker testing and troubleshooting by using a List to send test SMS to a variety of recipients who can independently verify receipt.
- eliminates any issues specific to a handset or a particular mobile number provider (the larger the test group, the better)
- no need to test with customers or rely on them letting you know of delivery issues
- easily obtain the required handset screenshots to support Sakari Support in launching a deliverability investigation with the carriers
Steps
- Identify a small group of colleagues who are happy to receive SMS and with whom you can independently verify deliverability
- Create Contacts in Sakari for their numbers (if they don't already exist)
- Create a List in Sakari containing these Contacts
- Use Quick Campaign to send your test message