The Status column indicates whether a number is ready to send text messages via Sakari.
Note: the value in the Status column does not relate to the Compliance status (Sakari owned or managed US/CA numbers only).
Unverified
Hosted messaging number - you must verify your ownership of the phone number. Please contact the Sakari support team at help@sakari.io.
Alphanumeric Sender ID - Sakari Support will review the Alphanumeric Sender ID for supportability
Verified
Your ownership of the number is Verified.
You now need to sign the Letter of Authorization (LOA). Please check your email for the Letter of Authorization. If you cannot find it, please contact the Sakari support team at help@sakari.io.
Pending
Sakari is awaiting confirmation from the carriers that the number has been updated and is ready for use.
Active
The number is enabled in Sakari for sending and receiving SMS.
Confirmation SMS
Depending on the provider, you may receive a text message confirming that "[number] is enabled for SMS". Sakari does not send this message.
Note: After SMS enablement, US local area code numbers must be aligned ('provisioned') with an approved 10DLC campaign. This external process is usually completed within hours.
Lead times can vary, and the confirmation message is occasionally sent before the number status changes to Active. Sakari will only mark the number as Active once we confirm it has been successfully aligned.