Add images to your messages in Pipedrive and send them as an MMS.
Requirements & restrictions
- Supported image formats are: .jpg, .png, .gif
- Attachments to a single message must not exceed 500 KB (either as an individual file or multiple image files) to maximise deliverability across all carriers
- Must include at least one character of text otherwise you'll receive the error "Missing message template" and your MMS won't be sent.
Note
MMS messaging is currently only supported in the United States and Canada. To send MMS to other countries, please check out Universal MMS.
Note
Aircall numbers imported through the Aircall integration do not support sending or receiving MMS. You can add MMS support by hosting the number with Sakari.
Via the Conversations window
- Open the Conversations window for the contact or deal you want to send an MMS to.
- Next to the Message box, click on Add Attachment (represented by a paper clip).
- Drag and drop the file to the box or click to open the file explorer and select a file.
- Complete your message and click Send (represented by the white arrow)