Send an image message (MMS) from Pipedrive


Overview

You can add images to your messages in Pipedrive and send them as an MMS.

Requirements

Supported image formats are: .jpg, .png, gif. The recommended image file size is no more than 500kb.

Note

MMS messaging is currently only supported in the United States and Canada.  To send MMS to other countries, please check out Universal MMS.

Note

Aircall numbers imported through the Aircall integration do not support sending or receiving MMS.  You can add MMS support by hosting the number with Sakari.

From the Send Message box

Note: You must have the image hosted in a location with a publicly-accessible link.

  • Open the Send Message window for the contact or deal you want to send an MMS to.

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  • Insert the link to the image in the "Media URL" box.

Screenshot_2021-03-01_at_12.33.39.png

  • Complete your message and click Send

Using the Conversations window

  • Open the Conversations window for the contact or deal you want to send an MMS to.

MMS_00.png

MMS_01.png

  • Next to the Message box, click on Add Attachment (represented by a paper clip).

MMS_02.png

  • Drag and drop the file to the box or click to open the file explorer and select a file.

MMS_03.png

  • Complete your message and click Send (represented by the white arrow)

MMS_04.png

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