You may want to be notified via other channels when a contact replies to your SMS messages in Pipedrive.
The notification options include email, Slack and the Sakari mobile app.
Email Notifications
Email notifications when a new text message is received can be triggered directly from Sakari:
Slack Notifications
A Slack notification can be created when a new message is received. You can also respond directly from the Slack channel via the Slack desktop application and Slack mobile app.
Sakari Mobile App Notifications
When the Sakari Chat app is installed, you will receive a push notification when a new message is received.
The Sakari Chat app can be found in the Apple and Android app stores here: