How to Setup User Notifications

Adam H.

December 21, 2021 17:31

When Sakari phone number groups are used, each user can define how they want to be notified of new inbound text messages for that phone number group.

NOTE: This feature requires enabling phone number groups for your account.

Setup

1. In Sakari, open the "Notifications" from the menu on the left-hand side.

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2. Select your preferred notification type. You can select SMS, Email or Slack:

01.Notifications.jpg

Slack - this will send a message to a Slack channel of your choice (requires you to have a Slack account and a workspace). If selecting this option, click "Add to Slack" to make the connection and get the list of channels to choose from.
Email - this will send an email to your user email address (from your user profile) when a new text message is received.
SMS - this will send a text message to your personal phone number (from your user profile) when a new text message is received.

3. Click SAVE.