Overview
You can send individual messages directly from your Sakari inbox. This section includes information on sending messages immediately, or scheduling an individual message to send at a specific date/time.
In order to send a mass message, on demand or scheduled, you must set up a campaign.
Sending a New Message (Manual)
To send a new message:
- Make sure you have selected the intended group from the dropdown
- Click "New message" in the top right corner of the screen
- Search in the "To:" field of the newly created message
- Type a message
- Click "Send"
Please Note
You can search for the contact by any individual field, such as first name or phone number, but not a combination (e.g. first last)
If a conversation already exists for the selected group, your Inbox view will add the message to the existing conversation
Scheduling a New Message (Manual)
To schedule a new message:
- Make sure you have selected the intended group from the dropdown
- Click "New message" in the top right corner of the screen
- Search in the "To:" field of the newly created message
- Type a message
- Click the clock icon and select from the pre-populated times or click "Custom Time"
Please Note
Once a message is scheduled, the action cannot be reversed or cancelled