Troubleshooting (Aircall)
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Unable to receive SMS in Aircall after importing number to Sakari
Inbound SMS to an imported Aircall number cannot be viewed in Aircall. They are routed to Sakari via Aircall's API, bypassing the Aircall portal.Ensure you ha...
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Aircall number status is 'Pending'
Sakari tests each imported number for two-way messaging support from Aircall. Numbers that fail to pass these tests are labelled "Pending" in the Senders sect...
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Unable to import Aircall number
Number not shownThe number cannot be seen in the list of numbers available for import in Sakari.Troubleshooting steps Confirm the number is part of the connect...