Intercom

  • How to Set Up the Intercom Integration

    Note: the two-way text messaging conversation feature requires a dedicated Sakari phone number for your account.  Please contact us to set that up for your ac...

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  • How to Send a New outbound SMS from Intercom

    How to Send an Outbound Text Message from Intercom   1. Log in to your Intercom account.    2. From any conversation select the Sakari SMS widget.    TIP: If ...

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  • How to Create SMS Views in Intercom

    When a new Sakari SMS conversation is created in Intercom, two Conversation Tags are applied.  These tags can be used to identify SMS conversations in Intercom...

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  • Intercom SMS Conversation Tags

        When the Sakari SMS integration with Intercom is installed two tags will be applied to each SMS conversation in Intercom.  These tags are used to identify...

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  • How to Disconnect the Intercom Integration

      Overview 1. Log in to your Sakari account at https://hub.sakari.io   2. In the left navigation, go to Integrations > Intercom   3. Click the three-button men...

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