How to Send a New outbound SMS from Intercom

How to Send an Outbound Text Message from Intercom


1. Log in to your Intercom account. 


2. From any conversation select the Sakari SMS widget. 



TIP: If you haven't installed the Sakari integration and/or don't see the Sakari SMS widget, please see this article: How to Setup the Sakari Intercom Integration

3. Enter the mobile phone number of your contact or type the contacts name. Click Send.  This will send a text message to your contact. 



4. A new Intercom conversation will be created with your contact.  This conversation will be received as a text message to your contact. 


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