How to Send a New outbound SMS from Intercom

How to Send an Outbound Text Message from Intercom

 

1. Log in to your Intercom account. 

 

2. From any conversation select the Sakari SMS widget. 

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TIP: If you haven't installed the Sakari integration and/or don't see the Sakari SMS widget, please see this article: How to Setup the Sakari Intercom Integration

3. Enter the mobile phone number of your contact or type the contacts name. Click Send.  This will send a text message to your contact. 

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4. A new Intercom conversation will be created with your contact.  This conversation will be received as a text message to your contact. 

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