SMS Best Practices and Compliance

  • Sakari Disclosures

    Sakari's Terms of Service are available on our webpage here: https://sakari.io/terms-and-conditions Sakari's Privacy Policy is available here: https://sakari.i...

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  • Sakari Support for HELP Keyword

    HELP ResponseWhen your contact messages a line on your account with the word HELP, Sakari will automatically return a text message with the following structure...

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  • Sakari support for carrier opt-in keywords

    SMS carriers worldwide support automatic functions for end-users based on specific keywords.The keywords and functions are managed at the carrier level and are...

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  • SMS Deliverability Guidelines

    Following these guidelines will help to maximize the likelihood of your message being delivered: Make sure end-users explicitly state they want messages from ...

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  • Understanding Prohibited Content and Internal Message Blocks

    Overview Sakari blocks SMS and MMS content* that falls into any of the following categories: Phishing, smishing, and social engineering Social engineering re...

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  • Help Response Template

    When your contact sends in a "HELP" reply, Sakari will automatically return a text message with the following structure:  "[Business Name] Alerts: Help at [pho...

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  • Sakari Support for Opt-out/Opt-in Keywords

    Opt-Out and Opt-In KeywordsSakari automatically supports automated opt-out and opt-in functions based on industry-standard keywords.Opt-Out KeywordsThe followi...

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