SMS Best Practices and Compliance
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SMS Deliverability Guidelines
Overview Every SMS message sent (from Sakari or a handset) must be validated by a different combination of 'downstream' partners (number providers, carriers an...
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Understanding Prohibited Content and Internal Message Blocks
Overview Sakari blocks SMS and MMS content* that falls into any of the following categories: Phishing, smishing, and social engineering Social engineering re...
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Help Response Template
When your contact sends in a "HELP" reply, Sakari will automatically return a text message with the following structure: "[Business Name] Alerts: Help at [pho...
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Sakari Support for Opt-Out Keywords
Opt Out Keywords Replies of Stop, Cancel, End, Optout, Opt-out, Quit, Unsubscribe, will automatically opt-out contacts from receiving messages from your Sakari...
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A2P vs P2P Messaging
P2P – Person to Person Messaging Sales representative communicating with a lead IVR to start a conversation Escalated survey response One to one customer serv...