Contact telephone numbers in HubSpot intended for SMS should include the country code and no extra punctuation. This is the standard format used by SMS carriers globally, known as E.164 format.
Where possible, please ensure that contact telephone numbers are formatted in this way on the HubSpot Contact record before connecting the HubSpot integration in Sakari.
For example:
| Country | E.164 format |
| United States | +1########## |
| United Kingdom | +44########## |
| Australia | +61########## |
| France | +33########### |
Default Country
When a phone number synced from HubSpot has no country code, Sakari adds the country code of the Default Country for the account.
If adding this country code validates the number, a valid Contact record is created in Sakari. If not, an invalid Contact is created. Messages cannot be sent from Sakari via an invalid contact record.
The Default Country can be edited in Settings > Account Settings > General.