Import individual Twilio numbers to Sakari after connecting the Twilio integration.
This article explains how to import a Twilio number into Sakari if you do not already have an approved 10DLC registration through Twilio.
10DLC registration for imported Twilio numbers (US/CA)
10DLC registration for US local area code numbers imported to Sakari via the Twilio integration is not handled in or by Sakari.
The US SMS carriers may block messages sent from imported numbers not attached to an approved registration, and you will be charged for sending them.
If you have an approved 10DLC registration through Twilio, you can attach the relevant Twilio Messaging Service to numbers imported to Sakari. After following steps 1 and 2 below, please follow the instructions in this article: Import a Twilio number approved for 10DLC (US/CA)
Pass-Through pricing
SMS sent from numbers imported to Sakari via the Twilio integration are charged per segment at a reduced rate. You pay Twilio directly for all sent and received messages and pay Sakari a software fee based on the volume of messages sent.
1. Remove the messaging service
Follow the steps in Remove the messaging service from a number in Twilio (US/CA)
2. Import via Senders
- In the Sakari left-hand navigation panel, navigate to Senders > Add Sender
- In this pane, select Import Number and click Next
- Select Twilio and click Next
- Select the number(s) you would like to import and click Import
Tip: Select and complete the import for each number individually to avoid issues for one number affecting the bulk import. Importing numbers in bulk is supported.
Note: Non-US landline numbers do not support SMS and cannot be imported. Including a landline in a bulk import will cause the import to fail.
After successfully importing the number into Sakari, you will see the Sakari-SMS Twilio messaging service attached to the number in Twilio.
3. Register 10DLC for SakariSMS-Twilio
Please see this article in Twilio: https://help.twilio.com/articles/1260801864489-How-do-I-register-to-use-A2P-10DLC-messaging
The Twilio 10DLC process may require several days to finalize. You will experience a break in SMS service on the imported number until Twilio approves the 10DLC registration.