Error Codes
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Message Status Types and Error Codes
When a text message is sent in Sakari, it moves through a series of message status states. The most common Sakari message status types and error codes are incl...
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ACCT-006 Error - Insufficient credit available
What does the ACCT-006 Error mean? The ACCT-006 error indicates the message has been requested to send, but has stopped processing because your Sakari account ...
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AUTH-006 Error - User does not have sufficient permissions to access this endpoint
Help! I'm receiving the "AUTH-006 User does not have sufficient permissions to access this endpoint" error when I try to send messages. Why is this happening?...
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CONT-001 Error - Invalid mobile number
What does the CONT-001 Error mean? If a message you sent is not delivered to the end device and returns a CONT-001 error code, this means that the carrier has ...
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CONT-014 Error - Number is not capable of receiving SMS
What does the CONT-014 Error mean? If a message you sent is not delivered to the end device and returns a CONT-014 error code, this means that the phone number...
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CONV-003 Error - Unable to find an available phone number
What does the CONV-003 Error mean? The CONV-003 error indicates that Sakari is unable to find an available phone number for your message. Most Sakari accou...
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INT-005 Error - AirCall appears to have been disconnected
What does the INT-005 Error mean? If a message you sent is not delivered to the end device and returns a INT-005 error code, this indicates that your AirCall i...
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INT-012 Error - Twilio appears to have been disconnected error
If you are receiving the error "Twilio appears to have been disconnected error" this indicates that there is an issue with Sakari connecting with your Twilio a...
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MSG-007 Error - Message is too long
What does the MSG-007 Error mean? This error is received when your message has been rejected by the carriers or Sakari for being too long, or too large. Troub...
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MSG-008 Error - Message marked as SPAM by carrier
What does the MSG-008 Error mean? The MSG-008 error indicates that Sakari has sent the message to the carrier and they have identified it as SPAM. How to av...
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MSG-012 Error - This message has been identified as spam or contains images or links
MSG-012 Error All Sakari trial accounts are limited in the features that can be used and the messaging that can be sent. This is in place to ensure all trials...
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MSG-014 Error - Missing message template
What does the MSG-014 Error mean? If a message you sent is not delivered to the end device and returns a MSG-014 error code, this means that you need to includ...
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MSG-019 Error - Undelivered Message
What does the MSG-019 Error mean? If a message you sent is not delivered to the end device and returns a MSG-019 error code, this means that delivery of your m...
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MSG-020 Error - Number is a landline and can not accept messages
What does the MSG-020 Error mean? If a message you sent is not delivered to the end device and returns a MSG-020 error code, this means that delivery of your m...
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MSG-023 Error - Message was rejected by carrier
What does the MSG-023 Error mean? If a message you sent is not delivered to the end device and returns a MSG-023 error code, this could mean that your message ...
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MSG-024 Error - Message appears to be a duplicate
What does the MSG-024 Error mean? The MSG-024 error indicates that Sakari has identified your message as being a likely duplicate, and we have stopped the mess...
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MSG-026 Error - The message timed out
What does the MSG-026 Error mean? If a message you sent is not delivered to the end device and returns a MSG-026 error code, this means that delivery of your m...
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MSG-029 Error - Phone number has exceeded daily limits on message throughput
What does the MSG-029 Error mean? The MSG-029 error indicates that Sakari phone number has exceeded the daily limits imposed on it. Please select a different ...
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MSG-041 Error - MMS is not supported for destination country
What does the MSG-041 Error mean? If a message you sent is not delivered to the end device and returns a MSG-041 error code, this means that image (MMS) messag...
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MSG-043 Error - Free URL shorteners are blocked by carriers
What does the MSG-043 Error mean? If a message you sent is not delivered to the end device and returns an MSG-043 error code, the message has been blocked beca...
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MSG-046 Error - Outbound number is not usable by Sakari
What does the MSG-046 Error mean? If a message you sent is not delivered to the end device and returns a MSG-046 error code, this error indicates that Sakari i...
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MSG-057 Error - Sent over daily limit for your 10DLC brand
What does the MSG-057 Error mean? If a message you sent is not delivered to the end device and returns a MSG-057 error code, this indicates that you have hit y...
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MSG-058 Error - Phone number has exceeded daily limits on message throughput.
What does the MSG-058 Error mean? The MSG-058 error indicates that you are attempting to message from a US or Canadian toll-free phone number which has exceede...
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MSG-062 - Message blocked for prohibited content
Due to recent updates with regulations and potential carrier fines, certain messages flagged for inappropriate content may be blocked from sending. If you be...
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REG-002 - Messaging to US numbers is prohibited without 10DLC registration.
What does the REG-002 Error mean? If a message you sent is not delivered to the end device and returns a REG-002 error code, this means that you have not appli...
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REG-012
What does the REG-002 Error mean? Messaging is prohibited on unverified Toll Free Numbers. Action Required Ensure you have submitted a verification reques...