Overview

Using the Sakari Slack integration, you will be able to:

• Receive a Slack notification anytime a new text message is received
• Respond to text messages in Slack
• Initiate a new text message conversation directly from Slack
• Define by each phone number group what Slack channel should be notified

Setting Up Your Slack Integration

• Log in to your Sakari account at https://sakari.io
• In the left navigation, go to Integrations > Marketplace
• Find the Slack integration click View and Add
• Connect your Slack instance
• Select each phone number group and what Slack Channel should be notified when a text message is received

Using the Sakari-Slack Integration

You can now keep track of which messages have been replied to directly inside of Slack. A green checkmark will indicate that the Sakari SMS message has received a response, helping you avoid any communication gaps.

Responding to Messages

Inside of Slack, click Reply on the message you want to respond to.

Type in your reply and press Send.

A green checkmark will pop up that indicates the message has received a response.

Slack Notifications

With the new Sakari Slack integration you will be able to define more granular rules on which Slack channels should be notified when a new text message is received.  The rules are defined based on Sakari phone number groups.

How to Set Up Slack Group Notifications 

• Make sure you have enabled phone number groups in Sakari. You need to be a member of each phone number group to set up communication preferences.
• Go to Integrations and select your Slack integration
• Click + Add another
• Set the group that you notifications for, and the Slack channel where you want to receive that notification
• Click Save