Adding Users
Users can be added to Sakari individually or can join automatically (if enabled) by domain.
There is no limit on the number of users that can be added to a Sakari account.
Add a User (individual)
To add an individual user:
- Go to Settings > Account Settings
- Select the Users tab
- Enter the user's email
- Select a user role
- Send Invite
Add a User Automatically by Domain
Sakari allows you to whitelist a domain for users to automatically join your account. By enabling this option, any user using the email domain can join your Sakari account.
To enable a domain for automatic joining:
- Go to Settings > Account Settings
- Select the Users tab
- Enter the domain
- Select a role - this will be the default role for new joining users
- Enter an email in "Notify Email"
- This email address will receive notifications when a new user automatically joins
- Click Save in the top right corner of the screen
Edit User Roles (User Permissions)
Your existing users will appear in the "Your Team" section of the Users tab.
To update a user's role:
- Go to Settings > Account Settings
- Select the Users tab
- Select the dropdown next to their name
- Select the new role (Administrator, Campaign Manager, Sender, or Read Only)
- Click Save in in the top right corner of the screen
Role Permissions
- Administrator - Full account permissions. Manage users, billing and all messaging capabilities.
- Campaign Manager - Full account permissions, except no access to account settings (User Management, Billing, etc.)
- Sender - No access to account settings and can't modify or create existing campaigns or templates. Can send messages.
- Read Only - No access to account settings and read-only access to system.
Delete a User
To delete a user:
- Go to Settings > Account Settings
- Select the Users tab
- Click the x in the row of the user you want to delete
- You will see a pop-up confirming the removal of this user from your Sakari account
- Click "Yes, Remove"
Please note, deleting a user is permanent
Change User Email Address
Currently there is no way to update a user's email address.
We recommend creating a new user, and deleting the unwanted user account.
If the user that you want to change the email address for is the only account administrator, please create an account with the Administrator role for the updated email first, then delete the unwanted user account.