Utilizing Slack Reactions for SMS Responses

You can now keep track of which messages have been replied to directly inside of Slack. A green checkmark will indicate that the Sakari SMS message has received a response, helping you avoid any communication gaps.

 

1) Make sure you've properly set up the Sakari and Slack integration. 

NOTE: We've recently updated Sakari + Slack permissions so you can access new SMS features.  To access these, you must disconnect and reauthorize your Slack integration if you've previously installed it.

 

2) Inside of Slack, click Reply on the message you want to respond to.

 

Slack_reply.png

 

3) Type in your reply and press Send.

 

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4) A green checkmark will pop up that indicates the message has received a response.

 

Screen_Shot_2021-07-12_at_3.43.16_PM.png

 

All done!

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