Using the Sakari SMS integration with Intercom, you can initiate new outbound messages directly from Intercom.
If you don't see the Sakari "Send SMS" app in your Intercom conversation inbox, follow the steps below to make it visible.
1. In the Intercom Conversations inbox, click on the Customize button in the top right.
2. Click the Show More button.
3. Select the Sakari SMS option.
4. Click Done. The Sakari Send SMS module should be visible in your Intercom conversations inbox.