Create your workflow
- In HubSpot selection Automations > Workflows in the top navigation
- Click the Create workflow button
- Select a Contact-based workflow. Click Next.
- Select your preferred trigger.
- Click the "+" icon to add a new workflow action.
- Select the Sakari Send SMS action. You'll find it in the choose an action menu under Connected apps:
Configure the Send SMS action
Send From Type
The Send From Type defines what phone number group will be used to send your text message from.
There are two options:
- Group - if the group option is selected, you will select the phone number group that should be used from the available pulldown
- Custom - if the custom option is selected, a hardcoded or token value should be selected to define the Group containing the phone number you wish to use. When a custom send from value is used, this must match the a tag on the phone number group.
Message
The message you will send to the contacts enrolled in the workflow. This can include:
- Static text (e.g. Hello)
- HubSpot contact personalization tokens (e.g. First Name, Company, etc.) These are added by clicking the Contact Token text in the top right of the field box.
- Emojis 👍
- Website Links (including Sakari shortened URLs)
Media (MMS messaging)
The Media field attaches images to your messages (creating MMS messages). The image can be linked in two different ways:
- Hardcoded URL - a hard-coded link to an image URL (e.g. https://sakari.io/wp-content/uploads/sakari-logo-350x100.png)
- HubSpot contact personalization tokens - the token of a property that contains a publicly available image URL
Note: MMS messaging is only supported in the United States and Canada today
Requirements: Supported image formats are: .jpg, .png, .gif. The recommended image file size is no more than 500kb (up to 600kb for US/CA local phone numbers).