HubSpot Received Message Notification Options

When a contact replies to your SMS message in HubSpot, you will want to be notified.

There are a number of options on how to be notified, including HubSpot tasks, HubSpot in-app notifications, Slack email and text message notifications.  These notifications can be trigged in Sakari directly, from HubSpot workflows, or using integrations with other programs. 

Email Notifications

Email notifications when a new text message is received can be triggered from several different locations depending on what features in HubSpot you have access to. 

• HubSpot email notification workflow
• Sakari account-level email notifications
• Sakari user-level email notifications 

HubSpot Tasks

A HubSpot task can be created when a new message is received using a HubSpot workflow.

• HubSpot task notification workflow

HubSpot Notifications 

A HubSpot in-app or mobile push notification can be created when a new message is received using a HubSpot workflow.

• HubSpot In-app notification workflow
• HubSpot Mobile Push notification workflow

SMS Notifications

A text message can be sent to your mobile phone when a new message is received.  This can be accomplished using a HubSpot workflow, or using Sakari directly. 

• HubSpot SMS notification workflow
• Sakari user-level SMS notifications

Slack Notifications 

A Slack notification can be created when a new message is received.  You can also respond directly from the Slack channel from both the Slack desktop application and Slack mobile app. 

• Slack notifications

Sakari Mobile App Notifications 

When the Sakari Chat app is installed, you will receive a push notification when a new message is received. 

The Sakari Chat app can be found in the Apple and Android app stores here: 

• iOS App
• Android App