[Workflows] Increment/Decrement

This is a Sakari Workflows feature and is currently in Beta.

To request access to the beta, please complete this survey.

Overview

This action will increment or decrement a property defined within the workflow

 


Setup

This action can be configured to increment or decrement a workflow property.  Only workflow properties can be manipulated by the Increment/Decrement Action.

Property

  • Choose an existing workflow property created upstream in this workflow
    • Choosing a non-number datatype workflow property will cause the contact to go through the failure branch
  • Create a new workflow-specific property
    • Set the datatype as number

Increase or Decrease

  • Choose from add or subtract
  • Only integers are allowed

Value

  • Define the integer that will be added or subtracted from the workflow property

Note:

If you want to update an existing property (e.g. an existing contact attribute), make sure to utilize the Set Workflow Property action upstream of the Increment/Decrement action.

 


Output Properties

Output properties [add article link] are properties that an action or trigger generates that can be used by other triggers and actions downstream in your workflow. 

This action generates the following property option(s): 

  • value

 


Examples

Example 1

This action will increase the value of the Message Number property by 1

Screenshot 2024-07-10 at 23.05.35.png

 

Example 2

If a workflow property cannot be incremented/decremented successfully (e.g. the selected workflow property is not a number datatype), the contact will travel through the failure branch.

Screenshot 2024-07-10 at 23.07.34.png

 

FAQ