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Overview
This action will increment or decrement a property defined within the workflow
Setup
This action can be configured to increment or decrement a workflow property. Only workflow properties can be manipulated by the Increment/Decrement Action.
Property
- Choose an existing workflow property created upstream in this workflow
- Choosing a non-number datatype workflow property will cause the contact to go through the failure branch
- Create a new workflow-specific property
- Set the datatype as number
Increase or Decrease
- Choose from add or subtract
- Only integers are allowed
Value
- Define the integer that will be added or subtracted from the workflow property
Note:
If you want to update an existing property (e.g. an existing contact attribute), make sure to utilize the Set Workflow Property action upstream of the Increment/Decrement action.
Output Properties
Output properties [add article link] are properties that an action or trigger generates that can be used by other triggers and actions downstream in your workflow.
This action generates the following property option(s):
- value
Examples
Example 1
This action will increase the value of the Message Number property by 1
Example 2
If a workflow property cannot be incremented/decremented successfully (e.g. the selected workflow property is not a number datatype), the contact will travel through the failure branch.
FAQ