Send a Message


Overview

You can send individual messages directly from your Sakari Inbox.  This section includes information on sending messages immediately and scheduling an individual message at a specific date/time.

You must set up a campaign to send a mass message on-demand or scheduled.

Send a New Message (Manual)

To send a new message:

  • Make sure you have selected the intended Group from the dropdown
  • Click "New message" in the top right corner of the screen
  • Search in the "To:" field of the newly created message
  • Type a message
  • Click "Send"

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Please Note

You can search for the contact by any individual field, such as first name or phone number, but not a combination (e.g. first last)

If a Conversation already exists in the selected Group with the Contact, your Inbox view will add the message to that Conversation

Schedule a New Message (Manual)

To schedule a new message:

  • Make sure you have selected the intended group from the dropdown
  • Click "New message" in the top right corner of the screen
  • Search in the "To:" field of the newly created message
  • Type a message
  • Click the clock icon and select from the pre-populated times or click "Custom Time"

Screen Shot 2023-05-20 at 7.19.22 AM.png

Please Note

Once a message is scheduled, the action cannot be reversed or cancelled

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