This article is specific to the new Beta Sakari customer dashboard. If you are not using this beta, please look for the article without the [BETA] in the subject.
The full public release to all Sakari customers of the new portal is currently slated for early/mid October, 2023.
In the Sakari conversations inbox, you can filter for unread only messages. This allows you to easily see only the messages that need a reply.
Filtering for Unread Messages
- In the left navigation select Inbox
- Click the inbox menu
- Toggle on the filter Unread setting