Overview

You can add credit to your account manually as follows. You will pay the same rate per segment as your current messaging plan.

Add credit manually

• In the left navigation, select Settings > Plans & Billing
• Select the General tab
• Click the Add More Credits button and select your desired credit amount

The frequency and amount of manual account top-ups is not restricted.

Negative credit

When outbound messages cannot be sent due to a $0 balance, the charges for received messages will still be applied to your account.  In this scenario, received message charges will accumulate as a negative balance on your account.

Negative balances are cleared the next time you add credit (manually or automatically) by adding the negative balance amount to the top-up amount.