INT-012 Error - Twilio appears to have been disconnected error


If you are receiving the error "Twilio appears to have been disconnected error" this indicates that there is an issue with Sakari connecting with your Twilio account. 

Things to check for:

  • Verify the Twilio Account SID and Auth Token are correct
  • Verify the correct Twilio Account (or sub-account) is being accessed
  • Ensure the Account is active, not suspended or closed
  • Ensure no extra characters or spaces are being included
  • Ensure the API Key's Twilio Region matches the request's specified Twilio Region

 

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