[BETA] How to Download Opted-Out Contacts


This article is specific to the new Beta Sakari customer dashboard. If you are not using this beta, please look for the article without the [BETA] in the subject.

The full public rollout of the new portal for all customers will occur Oct 20, 2023.

A detailed report of all contacts that have opted-out of text messaging with your organization can be downloaded. 

Downloading an Opted-Out Report

  • In the left navigation select Settings > Account Settings
  • Select the Reporting sheet
  • Click the download button for the Opted Out Report

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