This article is specific to the new Beta Sakari customer dashboard. If you are not using this beta, please look for the article without the [BETA] in the subject.
The full public rollout of the new portal for all customers will occur Oct 20, 2023.
Trial Period Phone Number
During your Sakari Trial account period your text messages will be sent from either a temporary dedicated phone number to your account, or one of the Sakari shared-pool of phone numbers. On our paid account plans we offer a variety of dedicated phone number options, including the option to purchase additional phone numbers, bring your own phone numbers,
Dedicated Phone Numbers
On Sakari paid accounts we offer dedicated local phone numbers from over 100 countries. The type of phone number will vary by country, but typical options include:
- Local phone numbers
- Toll-Free numbers
- Mobile phone numbers
- Alphanumeric Sender IDs
- Dedicated Short Codes
Phone Number Pricing
All paid subscriptions include one free dedicated United States, United Kingdom, France or Canada phone number. Other phone number options are available, and priced additionally. Please view our pricing page for other common countries.
If you don't see your country listed, please contact us.
Additional Available Features
Alphanumeric Sender IDs
Sakari supports the use of Alphanumeric Sender IDs (e.g. your brand name as the sending phone number) in more than 100 countries.
To learn more about sender IDs, please visit our sender IDs support article: Alphanumeric Sender IDs
In the United States and Canada we are able to send text messages using your existing landline phone number. Please contact us to set this up.
Voice Over Internet Protocol (VOIP) Texting
In the United States and Canada we usually able to send text messages using your existing VOIP phone number. Please contact us to set this up.
We offer call forwarding to any phone number with all of our dedicated phone numbers. Please refer to this article to configure this for your account (this requires a dedicated phone number): Setup Call Forwarding
Phone Number Validation
When text messages are sent to a landline phone number they will error, but these are still chargeable messages.
We offer an additional service to validate all phone numbers as mobile prior to attempting to send a text message. By confirming a phone number as being a mobile number, you will save money not attempting to send text messages to landline phone numbers.
The cost for each number validation is $0.01 USD, and is turned on at the account level in your account settings: How to Turn on Phone Number Validation
We can configure auto-responders on any dedicated phone number. These can be configured to send any time any message is received, or when certain conditions are sent (e.g. the word "Home", or "Home 45").