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Overview
The Message Status Changed trigger will enroll a contact when a message changes to a is sent or fails due to specified errors.
Setup
When configuring the trigger, you must define the status that the workflow will listen for.
Status
Specify enrollment criteria for contacts with new outbound messages that meet the message status:
-
sent
- includes sent and delivered messages, depending on if Sakari has received a delivery receipt
-
error
- select one or more error codes that will trigger enrollment of the contact into the workflow
Note:
The error field can be left blank to designate all errors
Output Properties
Output properties [add article link] are properties that an action or trigger generates that can be used by other triggers and actions downstream in your workflow.
This trigger generates the following property option(s):
- Message
- Group
Examples
Example 1
This trigger will enroll any contact where the outbound message is updated to sent or delivered
Example 2
This trigger will enroll any contact where the outbound message is updated with an error code
Example 3
This trigger will enroll any contact where the outbound message is updated with specific error code(s)