The If/Then action will separate contacts into 2 branches based on true or false logic

Setup

When configuring the action, you must select a property, comparator, and define criteria

The action will separate contacts into 2 branches:

• True 
  
  • The selection property matches the defined criteria, contact continues down True branch
• False 
  • The selection property does not match the defined criteria, contact continues down False branch

Property (selection)

• Define property that will be evaluated for the filter

• Property selection can be:

  • Sakari contact property

    • Default properties: First Name, Last Name, Mobile, Email
    • Custom Attributes: Any configured custom contact attribute
  • Group property
  • Message property
    • Sent or received
  • Any other generated output property

Comparator

• Define comparator for Property Selection to be evaluated against Property Evaluation

Defined Criteria

• Define criteria for Property Selection to be evaluated against.

  • Manual Input: Manually input criteria for enrollment property to be evaluated against

  • Output Property: Select available property from upstream in the workflow

• Or
  • Define additional criteria for the property selection to be evaluated against

+ Add

• Define an additional set of Property (selection), comparator, and defined criteria

Output Properties

Output properties are properties that an action or trigger generates that can be used by other triggers and actions downstream in your workflow.

This action generates the following property option(s): 

• none

Examples

Example 1

This action can be configured on a multiple properties

FAQ