MSG-007 Error - Message is too long

What does the MSG-007 Error mean?

This error is received when your message has been rejected by the carriers or Sakari for being too long, or too large. 

Troubleshooting 

When this error is received, there are two things to check:

  • Are you attempting to send an image (MMS) message? When sending image messages, the file size is limited, please try sending your message with a smaller file size. Supported image formats are: .jpg, .png, gif.  The recommended image file size is no more than 500kb (up to 600kb for US/CA local phone numbers).
  • Is your message more than 10 segments long? Text messages are limited to no more than 10 segments in length.  As a general rule, you should try to keep your message to just 2-3 segments in length.  You can use this checker to measure your message length: SMS Length Calculator

 

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