What does the ACCT-006 Error mean?
The ACCT-006 error indicates the message has been requested to send, but has stopped processing because your Sakari account is out of credit (measured in dollars).
What actions should I take?
Log in to your Sakari account:
- Add Credit Manually - you can add additional credit manually.
- Turn on Auto Top-up - this will automatically add credit to your account based on a set of triggering rules you define.
What happens to my unsent messages?
Unsent messages with sit in a queue for a period of 72 hours. If credit is added before this time has passed, these messages will be sent automatically.
How can I clear the suspended messages queue?
To clear any suspended messages from your account, please contact our support team at: firstname.lastname@example.org